Africa Smart Retail Summit
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Africa Smart Retail Summit

Cape Town, South Africa
October 1, 2025
8:00 AM - 6:00 PM (South Africa Standard Time)
79
Days
15
Hours
53
Minutes
26
Seconds

CIO Africa’s Africa Smart Retail Summit is our premier meetup and platform dedicated to driving digital transformation, innovation, and technology adoption within Africa’s retail ecosystem.

 

Under the banner of Pioneering Digital Transformation for the Future of African Retail, the summit unites industry leaders, technology innovators, and strategic partners to explore the transformative power of digital solutions shaping Africa’s retail future.

Driving Digital Growth

Shaping Africa’s Retail Future With Innovation and Technology

Conference Image

The theme, Driving Digital Growth: Shaping Africa’s Retail Future with Innovation and Technology, underscores our commitment to fostering a forward-looking dialogue on the continent’s rapidly evolving retail landscape – leveraging technology as a catalyst for access, growth, and new opportunities.

 

Join the Conversation!

This summit presents a unique platform for industry leaders, innovators, and stakeholders to explore the latest trends, share insights, and forge strategic partnerships to shape Africa’s retail future.

 

Together, we can harness the continent’s demographic potential and technological advancements to unlock unprecedented growth.

WHY NOW?

 

Africa’s retail industry is experiencing rapid growth driven by a young, digitally-savvy population, increasing urbanization, and expanding e-commerce opportunities. With over 40% of Africans living in cities and mobile phone usage soaring, the continent offers immense potential for retailers leveraging technologies like AI, RFID, data analytics, and digital payments.

 

Key markets such as Nigeria, South Africa, and Kenya present significant opportunities, supported by investments in subsea infrastructure like Equiano and 2Africa, which are improving connectivity and enabling innovative retail models like micro-fulfilment centres and experiential stores.

 

As Africa’s retail landscape evolves, embracing digital transformation, omnichannel strategies, and emerging technologies is essential for future growth.

 

Challenges such as infrastructure development, financial inclusion, and cybersecurity are being addressed, creating a fertile environment for bold leadership and innovation.

 

Now is the time to capitalize on Africa’s demographic dividend and technological advancements to build a smarter, more inclusive retail ecosystem across the continent.

Who Should Attend

The Africa Smart Retail Summit brings together the key players driving digital transformation across Africa's retail ecosystem. Whether you're leading innovation, implementing technology solutions, or shaping retail strategy, this summit offers unparalleled opportunities to connect with peers, discover cutting-edge solutions, and accelerate your digital transformation journey.

Technology Leaders
  • CIOs From Leading Retail, Banking & Tech Companies
  • CTOs
  • IT Directors
Digital Commerce Innovators
  • E-commerce Platform Leaders
  • Digital Retail Strategists
Financial Technology Pioneers
  • Payment Solutions Providers
  • Fintech Innovators
Infrastructure & Security Providers
  • Infrastructure Vendors Supporting Retail Tech
  • Security Vendors Supporting Retail Tech
Strategic Advisors
  • Industry Analysts
  • Industry Consultants
  • Digital Transformation Experts in Retail
Operations Excellence Leaders
  • Retail Operations Managers
  • Supply Chain Leaders
Customer Experience Champions
  • Marketing Experience Strategists
  • Customer Experience Strategists
Investment Partners
  • Investors
  • Funding Agencies
Agenda
8:00 AM - 9:00 AM
Registration & Networking Breakfast
Showcase demos, meet sponsors and partners
9:00 AM - 9:15 AM
Opening & Welcome Remarks
9:15 AM - 9:45 AM
Keynote
Opening Keynote Address: Shaping the Future of Retail Technology in Africa
Exploring transformative trends, groundbreaking innovations, and the immense growth opportunities redefining retail across Africa
9:45 AM - 10:30 AM
Panel Discussion
Unlocking Africa’s Retail Tech Potential
Uncover how AI, blockchain, IoT, and automation are revolutionizing retail operations and customer engagement across Africa and explore how changing consumer preferences, especially among the youth and urban populations, are driving demand for personalized, online and in-person seamless retail experiences.
10:30 AM - 11:00 AM
Morning Refreshments & Networking Break
Showcase demos, meet sponsors and partners
11:00 AM - 11:45 AM
Panel Discussion
Seamless Shopping: Mastering Omnichannel Strategies & Navigating Security Challenges
Discover best practices for effectively integrating online and offline channels to create a unified, customer-centric retail experience while exploring innovative solutions for ensuring security and compliance across all touchpoints, safeguarding customer data and building trust. Gain insights into overcoming operational and cybersecurity challenges to deliver a resilient, frictionless omnichannel retail environment across Africa.
11:45 AM - 12:30 PM
Panel Discussion
Revolutionizing Retail Payments: Mobile POS, Contactless Solutions & Customer Convenience
Explore how mobile POS and contactless payments are accelerating transactions by speeding up checkout processes and reducing queues, while enhancing customer experience through seamless, safe, and convenient payment options that boost loyalty and satisfaction. Discover how innovative payment solutions are driving inclusion and growth by expanding access to financial services and capturing new markets across Africa's retail landscape.
12:30 PM - 1:15 PM
Panel Discussion
Reinventing Retail Finance: Buy Now, Pay Later & Digital Financing for Africa
Discover how innovative BNPL and digital credit solutions are bridging the gap by unlocking purchasing power for underserved consumers, while aligning with African needs through tailored fintech innovations like Layby that fit local payment habits, cash flow patterns, and economic realities. Learn how incentive schemes, flexible financing options, and fintech evolution are driving retail growth and loyalty by serving as powerful tools to foster customer loyalty, increase sales, and promote financial inclusion across the continent.
12:30 PM - 1:30 PM
Networking Lunch & Demonstrations
Take a lunch break, showcase demos, meet sponsors and partners
1:30 PM - 2:15 PM
Panel Discussion
Navigating the Data Privacy Landscape: What Retailers Must Know to Thrive in Africa’s Evolving Regulatory Environment
This session will guide retailers on managing evolving data privacy laws across Africa, emphasizing regional collaboration, standardized compliance approaches, and flexible data systems to support cross-border growth and customer trust. Explore how regional cooperation can promote harmonized laws to ease cross-border compliance, while standardized frameworks create adaptable, best-practice compliance models. Learn about agile data management strategies for building flexible systems that stay ahead of regulatory changes across the continent.
2:15 PM - 3:00 PM
Panel Discussion
Revolutionizing Retail: Unlocking the Power of AI & Digital Innovation
Explore how AI-driven demand forecasting, inventory management, and automation are transforming retail through personalized experiences, frictionless checkout, and operational efficiency, while learning how chatbots, sentiment analysis, dynamic pricing, and robust cybersecurity measures help retailers, banks, and industries deliver tailored services, boost loyalty, and ensure cyber resilience and security. Discover strategies to optimize supply chains, e-commerce logistics, traffic management, and build resilient, future-ready retail ecosystems across Africa with innovative AI solutions.
3:00 PM - 3:45 PM
Afternoon Refreshments & Networking Break
Showcase demos, meet sponsors and partners
3:45 PM - 4:30 PM
Keynote
Closing Keynote: Pioneering the Next Wave of Retail Innovation in Africa
Discover how technology serves as an enabler for seizing market opportunities by identifying key growth sectors and strategies to capitalize on Africa's accelerating retail expansion and unlock new revenue streams in a rapidly evolving landscape.
4:30 PM - 5:00 PM
Closing Remarks & Call to Action
5:00 PM - 6:30 PM
After Dark Networking Reception

Who Should Sponsor

The Africa Smart Retail Summit brings together the key players driving digital transformation across Africa's retail ecosystem. Whether you're leading innovation, implementing technology solutions, or shaping retail strategy, this summit offers unparalleled opportunities to connect with peers, discover cutting-edge solutions, and accelerate your digital transformation journey.

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